About

History of Dr Hussain Anjum

Dr. Hussain specialises in Skin and Cosmetic Surgery, General practice and Pain Management. He graduated from the Pakistan Army Medical College and served as an Australian paramedic from 2007 until receiving his medical license in 2009. In 2009 he began working in the Emergency Department and left in 2012 to start practicing in Bundaberg. There he remained until 2017 when he worked a rural rotation before starting Northstar Medical Centre in 2019.

History of Dr Samer Sirri

An experienced doctor, General surgeon, Experience in plastic surgery, Area of interest: skin cancer and surgical procedure including complicated ones, Emergency, chronic disease management and trauma.

About Northstar

Northstar is a rural medical practice which draws the majority of its patients from the farming and service industry. We follow a holistic health model in the delivery of our treatments and offer mixed billing. Though our practice is still fairly new, our quality of care regularly draws clients from Gladstone, Gympie and other locations beyond our established service area. We’ve enjoyed tremendous support with 2600 patients and counting after just one year!

Our services include:

  • Diabetes Risk Evaluation
  • Bulk Bill Chronic Disease Management
  • Weight management
  • Workers Compensation and Insurance claims
  • Adult and children Immunisations and flu clinics
  • Health assessments
  • Cardiac Risk Assessment
  • Family Planning
  • Sports Injuries
  • Spirometry
  • Audiometry
  • ECG
  • Pre employment Medicals
  • Skin cancer detection and removal
  • Minor procedures
  • Alternative pain management
  • 4Cyte Pathology on site between 8 am and 12 pm

In accordance with recent Australian Government Department of Health approvals, we  are able to prescribe Medical Cannabis as a treatment to patients with specific conditions. Visit https://www.tga.gov.au/medicinal-cannabis-guidance-documents for more information.

About the Team

Dr. Hussain capably leads a team of two doctors, one nurse and five administrative staff members. They are:

Nursing Staff
Melissa (RN)

Administration staff
Helen
Makayla
Vangie
Mercy
Juliette

Medical Staff
Dr Hussain Anjum
Dr Samer Sirri, MD

Our Doctor’s clinic is also the only one located in Moore Park Beach and Northstar’s doctors stay active in the community working closely with the local pharmacy.

Fees

Northstar Medical Centre is a MIXED billing practice.

We use Tyro software to deposit your medicare rebate straight back onto your Cheque or Savings account.

Medical Fees

Private
Standard consultation: $85.00
Long consultation: $140.00

Standard Late Cancellation/Did Not attend fee: $50.00
Surgical Late Cancellation/Did Not Attend fee: $100.00

Pension card holders and DVA card holders will be bulk billed for eligible Services.

Skin Check Appointment, Excisions, Minor Procedures and Medical Cannabis Appointments are all charged Privately.

These are our basic fees but may not cover the full range of services we offer in detail. If you require a specific service, please inform our staff.

Patient Feedback and Complaints 

Your health and happiness are important to us and we strive to provide you with exceptional service every step of the way. If you are unhappy with any aspect of our service, please discuss this with your doctor or contact the practice manager. All attempts will be made to rectify any problems that you may have.

This practice abides by the Australian Medical Association (AMA) Code of Ethics. If you feel there is a concern you wish to take up outside of this practice, you may prefer to contact the Office of the Health Ombudsman on 133 646.

Appointments, Fees and Billing

Advanced appointments are required at Northstar Medical. Call us in advance to book an appointment a 10- minute appointment. If you require more time or your problem is urgent, please let the receptionist know so you can be treated accordingly.

Once an appointment is made, please make every effort to attend and be on time as this affects the availability of appointments for others. Appointments that are missed or changed with less than 24 hours notice will result in a $50 fee unless extenuating circumstances can be proven. You will receive a reminder via our SMS reminder system the day before for appointments including pap smears, immunisations, care plan reviews and chronic disease management review.

If you require advice, the clinic nursing staff are available via telephone at all times. You may be able to contact one of the doctors if they are not in consultation (unless it is an emergency). If the doctor is unavailable you can ring again later or leave a message with the office staff so your call can be returned at a more convenient time.

Referrals and Repeat Prescriptions

It is Norhstar Medical Centre’s policy that all requests and scripts require a consultation with the doctor.

Communication Policy

Northstar Medical Centre’s preferred method of communication with our patients is via telephone or in person. We will endeavour to return our patient’s phone calls/ enquiries back as soon as possible. If contact is made with the clinic through email address, a member of staff will attend to your query and respond via telephone within a timely manner.

Northstar Medical Centre is committed to providing a service with you to ensure your long-term health care. With your consent, we will include you in our reminder system so that we can contact you in relation to preventative health services appropriate to your needs.

Test Results

Due to privacy test results cannot be given over the phone. Please contact reception to make an appointment with your doctor to discuss results. should there be a need to contact you urgently for any abnormal results the doctor will advice the administration staff to contact you to make an urgent appointment.

Recalls and Reminders

Phone calls and reminder letters are sent to patients for follow up of results and for care plans. Our practice is committed to preventative healthcare. You have the choice to opt out from receiving these on the National Registry that are appropriate for your healthcare. Please see reception for more details. On occassion you may receive correspondence from us as a reminder when certain procedures, immunisations etc. are due. Please advise us if you do not wish to participate in this service.

Telephone Calls and Emails

As it is not possible to interrupt doctors in between consultations, we request to leave a message with the reception staff for all non-urgent matters. All emails and urgent matters will be attended as soon as possible.

Walk-In Appointments

We prefer all patients to make prior a appoinment as this will ensure timely care. But in the event if you are unable to do so, we will accomodate you as walk-in. The reception staff will keep you informed on the waiting time when you take a walk-in appoinment.

Interpreter

An interpreter service can be accessed for your consultation: Translating and Interpreting Service ( TIS National) 131450. Please discuss this with reception staff prior to your appoinment to arrange an interpreter.

Cultural Background

We collect information on your cultural background to assist us with optimising your health management.

Updating Your Personal Details

It is very important that you make us aware if your contact details change. Please update your contact details with one of our friendly team members.

Managing Your Personal Health Information

All personal health information is confidential but sometimes it is necessary to release information to other institutions e.g. Hospital, Other Doctors, Life Insurance companies, Workcover, etc. This information will not be released without your prior consent except in the case of serious medical emergency. Staff employed by Northstar Medical Centre, are also bound to strict confidentiality agreement.